Claims General Information

How to make a claim

It is very important that Pacific International are promptly notified in the event of any potential claims. Our fully trained and qualified staff are more than happy to assist you in attempting to resolve any minor problems with customers, however, should you receive any customer complaints or formal demands please contact the Pacific International claims department as soon as possible.

Before calling our office it would be appreciated if you have the following information ready:

• Your Policy Number
• Details and dates of Inspections and Treatments
• Name and Address of your customer
• Details of their allegations

It is VERY important that you do not admit liability or make any offer of payment to your customer